Note: To transfer your chat history in this way, you need to update LINE to version 12.13.0 or later. Refer to the following Help article for details.Ī backup PIN lets you transfer your chat history when you transfer your LINE account. Once you've finished backing up your chats, please transfer your account.ĭepending on whether your new device runs the same OS as your old device, the data that can be transferred along with your account will differ. Note: You can confirm the PIN you set by tapping Backup PIN. Note: If your new device is running a different OS, you cannot transfer your chat history from before the last 14 days that you backed up to Google Drive.įirst, see the steps in About the backup PIN and set a backup PIN on your old device. You can automatically transfer your chat history from the last 14 days if you set a backup PIN. Transferring your chat history to a new device running a different OS After your backup is complete, tap Transfer account and transfer your account with an easy transfer QR code. Note: You can confirm the PIN you set by tapping Backup PIN.ģ. Tap Back up now or Create backup PIN and back up chat history. From the Home tab, tap Settings > Back up and restore chat history.Ģ. Next, follow the steps below to back up your chats:ġ. It's being used in an area with a strong network connection.There is enough free space in Google Drive.Transferring your chat history to a new device running the same OSįirst, check your old device to make sure that: Your chats will be backed up automatically when you stop using your device and its screen has turned off. Note: If you can't use a Wi-Fi connection, you can still back up your chats with Use mobile data selected. Tap Back up how often and turn Enable auto-backup ON. Note: If you don't see Back up now or Back up to Google Drive, you need to set a backup PIN, so tap Create backup PIN to back up your chat history.Ģ. Tap Back up now or Back up to Google Drive. From the Home tab, tap Settings > Back up and restore chat history under Backup and transfer.Ģ. There are two methods available for backing up your chats to Google Drive.ġ. The Background App Refresh setting on your device is turned on.Your device is connected to the internet.Your chats will only be backed up automatically if your device and settings meet the conditions below when the auto-backup refresh starts. Select how often you want to back up your chats. From the Home tab, tap Settings > Chat history backup under Backup and transfer.ģ. Note: If you tap Transfer account, you can transfer your account with an easy transfer QR code.Īutomatically back up chats to iCloud Drive1. After your backup is complete, tap Transfer account or Close. Note: If you don't see Back up now, you need to set a backup PIN, so tap Create backup PIN to back up your chat history.ģ. From the Home tab, tap Settings > Chat history backup under Backup and transfer.